3 arrows

Get a Free AWS Exam retake using promo code DOUBLESHOT

closeClose

Troubleshooting and Maintaining Cisco IP Networks

  • Tuition USD $600 GSA  $513.85
  • Reviews star_rate star_rate star_rate star_rate star_half 4819 Ratings
  • Course Code TSHOOT-v2-0-SUB
  • Available Formats Self Paced

In this course, you will learn and practice techniques to monitor and troubleshoot routed and switched networks through extensive hands-on lab exercises. Troubleshooting methods, approaches, procedures, and tools are explored. A series of different organizations are introduced for each a set of troubleshooting scenarios that are presented. You will attempt to solve as many of the troubleshooting tickets as you can; the debrief includes review information that will help you further understand the specific issues raised in the scenarios.

Skills Gained

  • Troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Using basic and specialized troubleshooting tools
  • Troubleshooting:
  • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
  • OSPF, EIGRP and BGP issues, including redistribution
  • HSRP, VRRP, and GLBP issues
  • EtherChannel issues
  • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
  • When headquarters or branch clients are unable to access internal devices or the Internet
  • When you are unable to connect to a network device using SSH or Telnet
  • When devices are unable to acquire a DHCP-provided address

Who Can Benefit

  • Network engineers and technicians
  • Support engineers
  • Systems engineers
  • Network analysts
  • Senior network administrators
  • Anyone involved in implementing, verifying, and troubleshooting routed and switched enterprise networks

Prerequisites

  • Taking ROUTE v2.0 and SWITCH v2.0 is highly recommended
  • Knowledge of and experience with the implementation and verification of enterprise routing and switching technologies that includes:
  • Layer 2 switching including VLANs, VLAN ACLs, and switch security
  • Link aggregation protocols
  • Various types of STP
  • Inter-VLAN routing solutions
  • First Hop Redundancy Protocols: HSRP, VRRP, and GLBP
  • Branch office operations
  • EIGRP and OSPF routing protocols
  • Layer 3 path control
  • Redistribution
  • Internal and External BGP
  • IPv4 and IPv6 networking

Course Details

Cisco Digital E-Learning benefits students in many ways, as it’s:

  • Effective: Covers every learning style, with HD instructor-led video, searchable transcripts, and full Student Guide textbook
  • Interactive: Offers engaging Discovery Labs for hands-on learning, plus graded challenge assignments to measure progress
  • Flexible: Increases learning convenience, as students can work at their own pace, anytime, anywhere
  • Integrated: Provides everything in one place; no multiple systems to log into
  • Unrivaled: Gives you the benefits of Cisco expertise, based on years of unmatched learning and certification experience

Other Instructional features include:

  • Search, which lets students go through all the instruction guides, as well as transcripts of videos
  • Lab recordings, which let students see how other students performed in labs, to improve peer learning
  • Labs-at-a-glance, showing each student’s complete and incomplete labs, so they can track progress and make improvements
  • Compatibility with smartphones and tablets, so students can learn wherever they go, with their progress saved for them
  • Synchronized learning on multiple devices, so students can switch between a laptop and a tablet without losing their place
  • Gamification, with achievement badges and medals awarded for mastering content and study techniques
  • Leaderboard, indicating how the top 10 students rank, to add a friendly, competitive element
  • Bookmarking, which lets students flag and add notes to important concepts or areas they want to review
  • Glossary that can be easily browsed, with important terms highlighted
  • Social media links, so students can share their progress on Facebook, LinkedIn, or Twitter
  • Certificate of completion awarded to all students who finish each course
  • Topic videos, including slides and a whiteboard to illustrate important fundamentals from a specific topic or subtopic

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

ExitCertified instructors have an average of 27 years of practical IT experience. They have also served as consultants for an average of 15 years. To stay up to date, instructors will at least spend 25 percent of their time learning new emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact Edu_customerexperience@techdata.com

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

Great class I learned a great deal from the material. There would seem to a large amount that I need to learn about.

Fantastic and great training. Tons of hands-on labs to really make you understand the material being thought.

Brandon was a great instructor. The virtual course materials and labs provided were very informative.

This was a good program to get prepared for the solutions architect associate exam.

The training was good but needed the basic skills of maximo before getting deep in the configuration of it.

Contact Us 1-800-803-3948
Contact Us
FAQ Get immediate answers to our most frequently asked qestions. View FAQs arrow_forward