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Managing the Commerce Cloud Storefront

  • Tuition USD $1,500 GSA  $1,360.20
  • Reviews star_rate star_rate star_rate star_rate star_half 4749 Ratings
  • Course Code CCM-101
  • Duration 5 days
  • Available Formats Classroom, Virtual

This course teaches merchants and marketers how to manage catalogs, content, products, and promotions for a Commerce Cloud storefront using the Commerce Cloud Business Manager.

Skills Gained

  • Manage catalogs, categories, products, pricing, inventory, and
  • recommendations.
  • Manage search results, sorting rules, search refinements.
  • Leverage analytics.
  • Use coupons, source codes, and customer groups in promotions and
  • campaigns.
  • Manage product images.

Who Can Benefit

Merchants Marketers Content Managers

Prerequisites

  • Course: GEN001: Salesforce B2C Commerce Overview
  • Course: GEN900: Introduction to the Commerce Cloud Business Manager

Course Details

Salesforce B2C Commerce Review

  • Key Concept Review

Catalogs and Categories

  • Configuring Catalog-Level Image Management Settings
  • Configuring Catalog-Level Product Attribute Settings
  • Category Overview
  • Creating a Category
  • Sorting Categories
  • Editing Category Configuration
  • Copying a Category
  • Moving a Category
  • Adding a Banner to a Category

Products

  • Searching for Products
  • Creating a Product
  • Using the Storefront Toolkit to View Product Information
  • Assigning Multiple Products to a Category
  • Copying Products
  • Managing Product Attributes
  • Managing Variation Masters and Variation Products
  • Using Price Books to Manage Prices
  • Inventory Settings & Management
  • Using Product Sets
  • Product Bundles

Recommendations

Improving Search Results

  • Manage Search Indexes
  • Configuring Searchable Attributes
  • Managing Synonyms and Hypernyms
  • Using the Storefront Toolkit to View Search Information
  • Managing Search Suggestions
  • Managing Common Phrases
  • Managing Stop Words
  • Managing the Exclusion of Category Names
  • Search Query Processing
  • Managing Search Redirects

Sorting Rules

  • Manually Changing the Order of Products in a Category
  • Using Search Placement or Search Rank to Change
  • Product Order in a Category
  • Applying a Rule with Dynamic Attributes to Change
  • Product Order in a Category
  • Inserting the Rule
  • Automatically Change the Search Result Order
  • Storefront Sorting Options Menu

Search Refinements

  • Configuring Search Refinements for a Site and a Category
  • Using Buckets

Qualifiers

  • Managing Coupons
  • Creating Coupons
  • Using Source Code Groups
  • Creating a Source Code Group
  • Customer Groups
  • Using Static Customer Groups
  • Using Dynamic Customer Groups

Campaigns

  • Creating a Campaign
  • Creating Experiences

Promotions

  • Creating a Promotion
  • Promotion Rules
  • Promotion Visualizations
  • Inclusions and Exclusions
  • Global Exclusions

Refining Campaigns

  • Marketing Your Campaign
  • Stacking Rules

When does class start/end?

Classes begin promptly at 9:00 am, and typically end at 5:00 pm.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.

How can someone reach me during class?

If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

Does ExitCertified deliver group training?

Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

ExitCertified instructors have an average of 27 years of practical IT experience. They have also served as consultants for an average of 15 years. To stay up to date, instructors will at least spend 25 percent of their time learning new emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact Edu_customerexperience@techdata.com

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

The class was good, but at times the pace did seem a bit fast to actually try to remember some of the information.

vary good online learning. instructor is vary good the way he explained every thing.

The exit certified aws course provided a good introduction to the tools available on aws.

Classromm confortable and enviroment. Instructir knowlegeable of course matarial but need to align to students working in the Canadian Federal Govt. ve US Federal govt.

It is very good and very simple instructions. almost to much hand holding.

6 options available

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  • Oct 25, 2021 Oct 29, 2021 (5 days)
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    Language
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    Time
    08:30 AM 12:30 PM PDT
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  • Nov 8, 2021 Nov 12, 2021 (5 days)
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  • Nov 15, 2021 Nov 19, 2021 (5 days)
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  • Dec 6, 2021 Dec 10, 2021 (5 days)
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  • Jan 3, 2022 Jan 7, 2022 (5 days)
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    08:30 AM 12:30 PM PST
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  • Jan 24, 2022 Jan 28, 2022 (5 days)
    Location
    Virtual
    Language
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    Time
    08:30 AM 12:30 PM PST
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