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Service Processing

Skills Gained Gain detailed knowledge about the service processing functions Customize service notifications, service orders and customer repair orders Who Can Benefit Project team members Prerequisites Essential:    -PLM301 (Business Processes in CS) Recommended:...

$3,350 USD
Course Code PLM335-v095
Duration 5 days
Available Formats Classroom
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Skills Gained

  • Gain detailed knowledge about the service processing functions
  • Customize service notifications, service orders and customer repair orders

Who Can Benefit

  • Project team members

Prerequisites

  • Essential:
       -PLM301 (Business Processes in CS)
  • Recommended:
       -None

Course Details

Course Content

  • Organizational Elements and Master Data
  • Processing of service notifications
  • Customizing of notification types
  • Solution Database
  • Processing of service orders
  • Customizing of order types
  • Scheduling and capacity planning
  • External services
  • Materials planning
  • Printing and communication
  • Completion confirmation
  • Resource-related billing
  • Completion
  • Returns and repairs processing
  • Repairs processing (settings in customizing)
  • Creation of Quotations
  • Service - assembly processing

Course based on software release

  • SAP ERP Central Component 6.0 Enhancement Package 5
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