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Cisco ThousandEyes Deployment and Implementation

TEDI, Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on...

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$4,495 USD
Course Code TEDI-NTO
Duration 5 days
Available Formats Classroom, Virtual

TEDI, Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on activities necessary to successfully deploy ThousandEyes and perform outage and performance analysis by leveraging data patterns and correlating test output.

Skills Gained

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe the ThousandEyes solution and its benefits
  • Describe ThousandEyes agents, their purpose and how to determine optimal agent placement
  • Explain the different ThousandEyes test types and their purposes
  • Configure and run tests to correlate test output with the source of an application or network performance issue

Who Can Benefit

The primary audience for this course is as follows:

  • Systems Engineers
  • Technical Solutions Architects
  • Application Developers and Engineers


The knowledge and skills that a learner should have before attending this course are as follows:

  • Knowledge of cloud and (virtual) data center architecture and networking concepts
  • High-level familiarity with basic network protocols and applications
  • Familiarity with common application delivery methods

Course Details

Module 1: Evolution of Application Delivery and Network Monitoring Requirements

  • The SaaS Cloud Disruption
  • The Importance of Enterprise App-to-User Visibility

Module 2: Thousand Eyes Platform Overview

  • ThousandEyes Platform and Architecture
  • Working with Agents
  • Understanding Consumption Models and Pricing
  • External Integrations

Module 3: Solution Use Cases

  • ThousandEyes Cloud Adoption Use Cases
  • Use Cases for Digital Experience
  • L3 And WAN Use Cases
  • Qualifying ThousandEyes Strategic Value

Module 4: Enterprise Agent Installation and Placement

  • Enterprise Agent Overview and Data Collected
  • About BrowserBot
  • OVA and Hyper-V Hypervisor Installation
  • UX Installation and Docker Deployment
  • Installation for Cisco IOS XE Containers
  • Installation for Cisco Catalyst 9000 Series Switches
  • Other Installation Options
  • Enterprise Agent Clusters
  • Interface Selection, Creation and Configuration
  • Placement Considerations

Module 5: Endpoint Agent Installation and Configuration

  • Endpoint Agent Overview and Data Collected
  • Endpoint Agent Installation options
  • Configuration and Deployment
  • Creating Scheduled Tests
  • User Experience

Module 6: Thousand Eyes Test Types and Functionality

  • Cloud and Enterprise Agent Based Tests
  • Nesting of Tests
  • Data Collection
  • Adding Tests
  • Relating Foundation Technologies to Test Methods and Output

Module 7: Network Layer Tests

  • Test Inputs
  • Agent-to-Server Test Configuration
  • Agent-to-Agent Test Configuration
  • End-to-End Metrics and Visualization

Module 8: BGP Testing

  • BGP Protocol Review
  • Test Inputs
  • Alert Rules
  • Interpreting BGP Route Visualization

Module 9: DNS Testing

  • DNS Review
  • DNS Test Inputs
  • Analyzing DNS Test Output
  • DNS+ Layer Tests Settings
  • DNS+ Layer Tests Output

Module 10: Testing Web Servers

  • HTTP Inputs
  • FTP Server Test Inputs
  • Analyzing Web Test Output

Module 11: VoIP Tests

  • VoIP Technology Review
  • RTP Settings
  • SIP Server Settings
  • Interpreting RTP Stream and SIP Server Output

Module 12: Transaction Testing

  • Modeling User Workflows
  • Basic Test Configuration
  • Transaction Scripting Examples
  • Using the ThousandEyes Recorder
  • Selenium and Web Dev Tools
  • The Document Object Model and Interpreting Waterfall Charts

Module 13: SD-WAN Visibility and App Performance

  • SD-WAN Review
  • Leveraging Visibility to Baseline App and Network Performance
  • SD-WAN Branch, SaaS, and ISP Metrics
  • Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues

Module 14: Outage and Performance Analysis with ThousandEyes

  • Determining the Correct Test Type and Config
  • Correlating and Validating Test Results

Module 15: Monitoring, Alerting and Remediation

  • Using ThousandEyes Monitoring to Improve Digital Experience
  • Determining Actions to Take Based on Test Output
  • Using Snapshots
  • Managing Alerts
  • Capturing Historical Data

Module 16: Troubleshooting

  • Missing or Incorrect Path Visualization Information
  • HTTP server test errors
  • Endpoint Agent Issues
  • Firewall Considerations
  • CLI Network Troubleshooting Utilities

Hands-On Labs: Labs are designed to assure learners a whole practical experience, through the following practical activities: Lab 1: Getting Started with ThousandEyes Platform Administration

  • Task 1: Create Organizations and Account Groups
  • Task 2: Create Users
  • Task 3: Managing Shared Assets

Lab 2: ThousandEyes Agent Installation and Configuration

  • Task 1: Install and Configure the Enterprise Agent
  • Task 2: Install and Configure Endpoint Agents

Lab 3: Configuring Network Tests and Analyzing Test Output

  • Task 1: Configure Agent-to-Server Network Test Inputs
  • Task 2: Running Agent-to-Server Network Tests
  • Task 3: Agent-to-Server Output Visualization and Analysis
  • Task 4: Configure Agent-to-Agent Network Test Inputs
  • Task 5: Running Agent-to-Agent Network Tests
  • Task 6: Agent-to-Agent Output Visualization and Analysis

Lab 4: Configuring and Running DNS Tests

  • Task 1: Configure DNS Test Inputs
  • Task 2: Run DNS Tests and Review Outputs
  • Task 3: Create DNS+ Server and Domain Tests
  • Task 4: Review DNS+ Test Outputs

Lab 5: HTTP Test Configuration and Output

  • Task 1: Configure HTTP Test Inputs
  • Task 2: Run Web Layer Tests
  • Task 3: HTTP Test Output Visualization and Analysis

Lab 6: Testing with Transactions

  • Task 1: Configure Transaction Test Inputs
  • Task 2: Model User Workflows Using the ThousandEyes Recorder
  • Task 3: Using Example Scripts to Modify Transaction Tests
  • Task 3: Running Transactions Tests
  • Task 4: Review Waterfall Charts for Page Load and Transactions

Lab 7: Configuring Monitoring and Alerting

  • Task 1: Configure Customer Digital Experience Monitoring
  • Task 2: Inter & Intra Cloud Monitoring
  • Task 3: Scheduling Tests
  • Task 4: Configuring Alert Criteria, Actions, And Suppression
  • Task 5: Monitoring Endpoint or Employee Digital Experience

Case Study 1: Digital Experience

  • Part 1: Background
  • Part 2: Objectives
  • Task 1: Solution (Includes Agent Placement and Recommended Testing Strategy; Test Type, Configuration and Monitoring and Alerting Considerations)

Case Study 2: SD-WAN and Cloud Security

  • Part 1: Background
  • Part 2: Objectives
  • Task 1: Solution (Includes how to Baseline based on current SaaS/ISP/Branch considerations and how to determine and communicate success criteria for SD-WAN implementation)
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