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SAP S/4HANA Service - Service Processing

Skills Gained This course will prepare you to: -Perform general configuration of service processes in SAP S/4HANA Service -Configure an on-site service process in SAP S/4HANA Service -Configure an...

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$2,760 USD
Course Code S4750-v023
Duration 3 days
Available Formats Virtual, Classroom

Skills Gained

  • This course will prepare you to:
       -Perform general configuration of service processes in SAP S/4HANA Service
       -Configure an on-site service process in SAP S/4HANA Service
       -Configure an in-house repair process in SAP S/4HANA Service
       -Configure service contracts in SAP S/4HANA Service

Who Can Benefit

  • Application Consultant
  • Business Process Owner / Team Lead / Power User
  • Help Desk/CoE Support
  • Trainer

Prerequisites

  • Essential:
       -S4700 SAP S/4HANA Service
  • Recommended:
       -None

Course Details

Course Content

  • Introducing Service Processing in SAP S/4HANA and Learning its Process Steps
       -Executing a Service Process in SAP S/4HANA
  • Learning the General Configuration of Service Processing
       -Configuring a Transaction Type
       -Configuring an Item Category
       -Configuring Item Category Determination
       -Configuring Copying Control for Business Transactions
       -Configuring the Integration with Controlling in SAP S/4HANA
       -Configuring the Integration with the Cross-Application Time Sheet (CATS)
       -Configuring Pricing for Service Transactions
       -Configuring More Basic Settings for Business Transactions
  • Configuring an On-site Service Process
       -Configuring Service Requests
       -Configuring Service Order Quotations and Service Orders
       -Configuring Service Confirmations and Service Billing
       -Configuring the Maintenance Service Scenario
  • Configuring In-House Repair
       -Processing an In-House Repair
       -Learning the Configuration of In-House Repair
  • Configuring Service Contracts
       -Learning the Configuration of Service Contracts
  • Appendix: Understanding the Technical Architecture and the Configuration of the User Interface
       -Outlining the Architecture Behind SAP S/4HANA Service
       -Configuring the User Interface

Course based on software release

  • SAP S/4HANA 2022